Specialist paramedics are dispatched to a 78-year-old man in cardiac arrest who was found collapsed at home. As the team fight to give Ken the best chance of survival, Nick leads the paramedic crews as they attempt to restart Ken’s heart. But as minutes of CPR pass, it becomes clear, despite their best efforts, that Ken is not going to survive.\n\nNick speaks to Ken’s wife of 58 years, Kath, and after confirming Ken no longer has a pulse, the crews make the difficult decision to stop their efforts to resuscitate him. Kath is invited to sit with her husband and say goodbye, supported by her wider family. Nick takes time to listen to her memories of stories from the couple’s courting days to the present day, revealing that Ken’s was a life well lived.\n\nThis episode confronts a critical aspect of frontline work: doing everything possible to save a life, and when that is no longer possible, turning the focus to the living. We witness the crews help a family navigate grief, proving that their care and compassion matter just as much in loss as they do when treating patients.\n\nAs a new night shift begins, control is coordinating crews across the busy city of Leeds, including Rachel and Amrish, who are dispatched to a call for a two-year-old girl reported to have been stabbed. With tension rising, the crew struggle to gain access to the property, until finally it is revealed that the child has in fact impaled her foot on a broken glass bottle. Little Erin is soon brought to the ambulance, where she is comforted by her distressed parents. Despite her injury, she is captivated by the flashing blue lights and fascinated by the crew’s tests and equipment. \n\nIn the early hours of the morning, call volumes are rising, and the pressure is mounting in ambulance control. In Wakefield, Shekinah and Tash are dispatched to 54-year-old Paula, who has been struggling with breathlessness for several days. On arrival, they learn she has a long list of illnesses and hear her speak candidly about the depression and health anxiety she has battled for years. After an initial assessment and some comforting reassurance, the crew help Paula feel safe enough to avoid a trip to hospital and stay at home.\n\nBack in Leeds, Amrish and Rachel are dispatched to 73-year-old Howard, who has fallen and been left on the floor for more than two hours. Having spent 25 years working for the NHS, Howard is reluctant to trouble the service, but the crew insist that this is exactly what they are there for. Howard explains he has a terminal brain tumour, discovered during a routine hearing test. The diagnosis has turned his life upside down, and as the crew help him back to his feet, Amrish speaks with Howard’s wife about the immense challenges of caring for him at such a difficult time. Seeing their struggles, Amrish organises a referral which might lead to an increase in the level of home care support they will receive.\n\nAs a new 12-hour shift begins, a backlog of patients sees Clinical Safety Plan Level 4 activated - a measure used by Yorkshire Ambulance Service which means they attend only those with the greatest clinical need. Shekinah and Tash are dispatched to Callum, whose chest pain and vomiting blood have triggered a category 1 response. While assessing him, they learn he has a chronic health condition and has been waiting several months for a specialist referral. Deciding he needs further tests, they take him to Pinderfields Hospital for treatment.\n\nIn control, dispatcher Wendy is moved to tears as she struggles to arrange help for an elderly woman who has been stuck on the floor for more than eight hours. She reflects on how dramatically the workload has grown since she first started working for Yorkshire Ambulance Service, and how it is taking a toll on the patients who are left waiting.\n\nIn Leeds, Amrish and Rachel are dispatched to a suicidal man whose wife has called for help. Anticipating a highly complex situation, the crew arrive to find the patient deeply distressed. With patience and kindness, they manage to instil some hope that things can improve for him, and they take him to hospital for further assessment by a specialist mental health team. On the way, Amrish opens up about his own struggles with mental health and is moved when the patient gives him a wristband stamped with the words 'It’s OK to Talk'.\n\nFrom saving lives to offering hope in crisis, the stories in this episode remind us that ambulance work is not just about the treatment given but in the humanity shown along the way.
Source: BBC 1
Series 15: 5. Broken Heart
Specialist paramedics are dispatched to a 78-year-old man in cardiac arrest who was found collapsed at home. As the team fight to give Ken the best chance of survival, Nick lead ...
18-11-2025
BBC 1
Series 15: 4. Stranger In The Dales
Set in the city of Bradford and the picturesque Yorkshire Dales during Easter Bank Holiday weekend, this episode reflects the powerful sense of community that runs through rural ...
11-11-2025
BBC 1
Series 15: 3. School Run Collision
As the day shift begins, Yorkshire’s roads are at their busiest, with rush hour incidents generating almost a quarter of the ambulance service’s workload. In control ...
04-11-2025
BBC 1
Series 15: 2. The Spy Who Waited
Along Yorkshire’s east coast, the team in ambulance control work tirelessly to manage rising demand but face fresh challenges when Scarborough Hospital reaches capacity an ...
28-10-2025
BBC 1
Series 15: 1. Bradford Nights
In Bradford, two of the 13 ambulance crews on duty this weekend are Phoebe and Bailey, and Rebecca and Sufyan. With the city’s large Muslim community preparing to celebrat ...
21-10-2025
BBC 1
Series 13: 6. No Room At A&e
Rising pressure on the NHS impacts local A&Es, with Croydon and St George's hospitals reaching capacity. As a result, control room dispatchers Ed and Webster have fewer resource ...
28-07-2025
BBC 1
Series 13: 5. What Are You Scared Of?
The shift begins with Homerton-based crew Niamh and Isobel and clinical team manager Gary being dispatched to a 25-year-old patient who has fallen from height whilst scaling the ...
23-07-2025
BBC 1
Series 13: 4. Shooting On The High Street
This episode centres on the London Ambulance Service's tactical operations centre, a team working around the clock to accelerate response times to the largest and most complex i ...
21-07-2025
BBC 1
Series 13: 3. Hoax Caller
We follow crewmates Shyr-Nai and James alongside the team in control in London, including dispatchers Lucy and Karen, and call handler Nicole, as they are faced with a flurry of ...
17-07-2025
BBC 1
Series 13: 2. Fire At The Police Station
It's a busy start to the shift, as London Ambulance Service have dispatched 12 resources to a fire at Forest Gate Police Station, leaving 57 patients waiting for an ambulance in ...
16-07-2025
BBC 1
Series 15: 3. School Run Collision
As the day shift begins, Yorkshire’s roads are at their busiest, with rush hour incidents generating almost a quarter of the ambulance service’s workload. In control ...
04-11-2025
BBC 1
Series 15: 1. Bradford Nights
In Bradford, two of the 13 ambulance crews on duty this weekend are Phoebe and Bailey, and Rebecca and Sufyan. With the city’s large Muslim community preparing to celebrat ...
21-10-2025
BBC 1
Series 14: 6. Saved By A Stranger
St John’s Wood crews Omar and Kez and Tanya and Kelsey are two of just 26 ambulance crews on shift who are responsible for caring for patients in central London today.\n\n ...
18-06-2025
BBC 1
Series 9: Episode 2
Filmed in early 2022, this series follows the North East Ambulance Service as the region struggles to bounce back after facing one of the toughest times in its history.\n \nIn c ...
31-08-2022
BBC 1
Series 8: Episode 1
Cameras follow the staff of North West Ambulance Service as they care for the people of Lancashire as a deadly second wave of Covid-19 sweeps across the UK. Working alongside th ...
06-10-2021
BBC 1
Series 13: 2. Fire At The Police Station
It's a busy start to the shift, as London Ambulance Service have dispatched 12 resources to a fire at Forest Gate Police Station, leaving 57 patients waiting for an ambulance in ...
16-07-2025
BBC 1
Series 11: Episode 6
It's Thursday and the start of a new 12-hour shift for the North West Ambulance Service, and junior doctors across the NHS are on strike. With hundreds of hospital appointments ...
22-10-2023
BBC 1
Series 14: 1. Crisis On The Streets
BAFTA award-winning series Ambulance returns to London – the UK’s biggest and busiest ambulance service – to reveal how frontline staff are struggling to deliv ...
29-04-2025
BBC 1
Series 12: Episode 2
It's a busy start to the shift as the North West Ambulance Service answer one new 999 call every 16 seconds. Senior paramedic Aiden is dispatched alongside an ambulance and adva ...
24-07-2024
BBC 1