
The Bafta-winning series turns its attention to the North East Ambulance Service as the region struggles to bounce back after facing one of the toughest times in its history. The service covers a population of over 2.7 million.\n\nThe start of the day shift sees dispatcher Tom begin his seven-mile walk to work. He reflects on his career path from working in the mines, which have now closed, to the ambulance service. As crews start to book on for the 12-hour shift, a call comes in for a patient with chest pain. Sophie and Jack are immediately dispatched, and they find that the patient and his family are refugees from Iraq and arrived on UK shores by boat just 17 days ago. There is concern for both the male patient, who is suffering due to the impact of the trauma he has experienced, and also for his wife, who is seven months pregnant with twins. \n \nIn control, a new call is being answered every 17 seconds. Due to this heavy demand, a no-send policy is implemented across the service, meaning only the most acute medical emergencies will now get an ambulance. Crew mates and life partners Kyle and Alex are dispatched to their first patient of the day, a woman with chest pain. The patient has been suffering with anxiety as she recently lost her mother. The case prompts Alex to contemplate how she has to cope without her close family, as she left them behind in Cyprus. \n \nThe shift takes a dramatic turn when crewmates Gemma and Katie are dispatched to a road traffic collision. At the same time, multiple calls are coming in for a second traffic accident outside a school. A boy has been knocked down by a motorbike. He is unresponsive, and the crew fear his injuries could be traumatic. \n \nMeanwhile, a call is received from a social worker who is concerned about the welfare of a male patient who is unwell and hasn’t eaten for three days. Kyle and Alex find that the patient hasn’t left his bed for four years. It’s evident by the state of his living conditions that both he and his wife are struggling to cope. \n \nAs the shift winds down, Sophie and Jack take the time to check in once again on the refugee family they cared for earlier in the shift. \n\nThese are the real human stories behind the sirens.
Source: BBC 1
Series 15: 6. Don't Let Go
With Yorkshire’s Air Ambulance en route to deliver hospital-level care at the roadside, critical care paramedic Zach prioritises 11-year-old Keean, who has sustained a tra ...
25-11-2025
BBC 1
Series 15: 5. Broken Heart
Specialist paramedics are dispatched to a 78-year-old man in cardiac arrest who was found collapsed at home. As the team fight to give Ken the best chance of survival, Nick lead ...
18-11-2025
BBC 1
Series 15: 4. Stranger In The Dales
Set in the city of Bradford and the picturesque Yorkshire Dales during Easter Bank Holiday weekend, this episode reflects the powerful sense of community that runs through rural ...
11-11-2025
BBC 1
Series 15: 3. School Run Collision
As the day shift begins, Yorkshire’s roads are at their busiest, with rush hour incidents generating almost a quarter of the ambulance service’s workload. In control ...
04-11-2025
BBC 1
Series 15: 2. The Spy Who Waited
Along Yorkshire’s east coast, the team in ambulance control work tirelessly to manage rising demand but face fresh challenges when Scarborough Hospital reaches capacity an ...
28-10-2025
BBC 1
Series 15: 1. Bradford Nights
In Bradford, two of the 13 ambulance crews on duty this weekend are Phoebe and Bailey, and Rebecca and Sufyan. With the city’s large Muslim community preparing to celebrat ...
21-10-2025
BBC 1
Series 13: 6. No Room At A&e
Rising pressure on the NHS impacts local A&Es, with Croydon and St George's hospitals reaching capacity. As a result, control room dispatchers Ed and Webster have fewer resource ...
28-07-2025
BBC 1
Series 13: 5. What Are You Scared Of?
The shift begins with Homerton-based crew Niamh and Isobel and clinical team manager Gary being dispatched to a 25-year-old patient who has fallen from height whilst scaling the ...
23-07-2025
BBC 1
Series 13: 4. Shooting On The High Street
This episode centres on the London Ambulance Service's tactical operations centre, a team working around the clock to accelerate response times to the largest and most complex i ...
21-07-2025
BBC 1
Series 13: 3. Hoax Caller
We follow crewmates Shyr-Nai and James alongside the team in control in London, including dispatchers Lucy and Karen, and call handler Nicole, as they are faced with a flurry of ...
17-07-2025
BBC 1
Series 10: Episode 1
It’s payday weekend and the start of a busy night shift for crews across Durham and Darlington. Sixty-five patients are waiting for an ambulance, and control are already a ...
20-11-2022
BBC 1
Series 14: 3. Xl Bully Attack
As night falls, ambulance crews race on blue lights and sirens to respond to a patient attacked by an XL bully dog, before discovering that a second patient has also become a vi ...
27-05-2025
BBC 1
Series 14: 1. Crisis On The Streets
BAFTA award-winning series Ambulance returns to London – the UK’s biggest and busiest ambulance service – to reveal how frontline staff are struggling to deliv ...
29-04-2025
BBC 1
Series 9: Episode 1
The Bafta-winning series turns its attention to the North East Ambulance Service as the region struggles to bounce back after facing one of the toughest times in its history. Th ...
24-08-2022
BBC 1
Series 15: 1. Bradford Nights
In Bradford, two of the 13 ambulance crews on duty this weekend are Phoebe and Bailey, and Rebecca and Sufyan. With the city’s large Muslim community preparing to celebrat ...
21-10-2025
BBC 1
Series 10: Episode 5
A busy night shift for the North East Ambulance Service begins with an emergency call for a woman in labour. On hand to guide the patient through the birth is call handler, Jen ...
10-01-2023
BBC 1
Series 7: Episode 5
The North West Ambulance Service are struggling with a spike in staff sickness from Covid-19, which is making it hard to meet the demand for 999 responses. A decision is made to ...
21-09-2021
BBC 1
Series 14: 2. After Dark
Two hours into a weekend night shift at the London Ambulance Service, and a call comes in from a concerned grandson for his grandfather John, who is unconscious after falling do ...
06-05-2025
BBC 1