
The night shift is in full swing as we join the team in control responding to reports of a man walking on the railway tracks. Advanced paramedic Ian is immediately dispatched to the scene, where he finds the patient on the platform having been clipped by a train. Although his physical injuries are of most immediate concern, after spending more time with the patient it becomes clear to Ian that it is his underlying mental health that has put him in the way of danger. \n \nAlongside the ambulances on the day shift is a mental health triage car, staffed by paramedic Linda and a specialist mental health nurse, Emma. Their work in the community aims to reduce the number of mental health hospital admissions. Their first call of the morning is a patient struggling with depression and bipolar disorder. \n\nTemperatures have plummet to below zero, and crewmates Chris and Rob are dispatched to a patient who has fallen on the ice. As snow falls across the city, Chris and Rob's next call is for a patient who has been found outside in the cold. When they arrive, they recognize the patient, but they can see his health has declined since they last came across him. Because he has been outside in freezing temperatures for the entire night, they need to get him urgent help. \n \nIn the mental health triage car, Linda and Emma are sent to a patient struggling from paranoia. Spending time with him, they soon realise that he is another for whom the isolation resulting from lockdown is exacerbating his illness. \n \nThe following day, Linda and Emma are dispatched to help Chris and Rob treat a 24-year-old patient who is feeling suicidal. Later, a call from the police takes priority for Linda and Emma. A male asylum seeker appears to be struggling with mental health difficulties resulting from isolation. When the crew arrive, it becomes clear that the patient's family are struggling with more practical issues: they have no clothes and food. Linda and Emma make it their mission to help and share the story with ambulance control, who are so touched that they arrange a special clothes collection to help the family and other asylum seekers struggling with the system.
Source: BBC 1
Series 16: 4. Down The Ditch
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Series 16: 2. The Last Holiday
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Series 15: 2. The Spy Who Waited
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Series 16: 6. Hold Me Tight
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Series 16: 5. Lost In The Woods
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Series 16: 3. The Siege
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Series 16: 1. Punched By A Patient
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BBC 1
Series 15: 6. Don't Let Go
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BBC 1
Series 15: 5. Broken Heart
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18-11-2025
BBC 1
Series 15: 4. Stranger In The Dales
Set in the city of Bradford and the picturesque Yorkshire Dales during Easter Bank Holiday weekend, this episode reflects the powerful sense of community that runs through rural ...
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BBC 1
Series 13: 2. Fire At The Police Station
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BBC 1
Series 12: Episode 3
This episode follows the team in control and crews out on the road in Wigan and Bolton. Filmed in 2023 in the north west of England, one of the areas hardest hit by the cost-of- ...
31-07-2024
BBC 1
Series 15: 5. Broken Heart
Specialist paramedics are dispatched to a 78-year-old man in cardiac arrest who was found collapsed at home. As the team fight to give Ken the best chance of survival, Nick lead ...
18-11-2025
BBC 1
Series 16: 6. Hold Me Tight
Alistair works to stabilise his patient Paul’s multiple injuries and comfort the patient who is screaming in pain, whilst he waits for an ambulance crew to back him up. On ...
13-08-2026
BBC 1
Series 15: 4. Stranger In The Dales
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BBC 1
Series 16: 4. Down The Ditch
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30-09-2026
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Series 14: 5. Stalker On The Line
London’s call handlers are frustrated as they contend with a sexually abusive caller who has already rung 999 seven times in the past hour. Emergency call coordinator Jude ...
10-06-2025
BBC 1
Series 13: 3. Hoax Caller
We follow crewmates Shyr-Nai and James alongside the team in control in London, including dispatchers Lucy and Karen, and call handler Nicole, as they are faced with a flurry of ...
17-07-2025
BBC 1
Series 14: 4. Stabbed On The Streets
As the queue of patients waiting for care builds, a call comes in for a man who has been stabbed in the street. Advanced paramedic Ian is dispatched alongside multiple resources ...
03-06-2025
BBC 1
Series 15: 2. The Spy Who Waited
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30-09-2026
BBC 1