
Julia Somerville, Gloria Hunniford and Angela Rippon investigate how one tech giant’s phone theft cover has a killer exclusion that means it’ll only pay out if the phone can be tracked – leaving customers footing the bill for a replacement handset. Also, the once-loved catalogue retailer whose loyal fans are fuming. And the new proposals that could finally spell the end for cold calls.
Source: BBC 1
Series 17: 22. Broadband Firm Has Trapped My Car With A Telegraph Pole
Julia Somerville, Louise Minchin and Gloria Hunniford take on your complaints, including the homeowner who was shocked to find a telegraph pole blocking their car in – whi ...
18-11-2025
BBC 1
Series 17: 21. Insurer Says I’m Wrong About Having Cancer
Gloria Hunniford, Julia Somerville and Louise Minchin investigate the life insurance policies which have left viewers ineligible for a payout while battling serious health condi ...
17-11-2025
BBC 1
Series 17: 20. My Holiday Was Cancelled At Hotel Check-in
Julia Somerville, Gloria Hunniford and Louise Minchin investigate how mysterious behaviour by one failing tour operator meant that customers were left stranded abroad with nowhe ...
14-11-2025
BBC 1
Series 17: 19. I Took Out A Family Trust To Protect My Kids, But Now I Regret It
Gloria Hunniford, Louise Minchin and Julia Somerville meet the families unravelling the family trusts set up decades ago to protect an inheritance, but which are now proving com ...
13-11-2025
BBC 1
Series 17: 18. I Had To Do The Maths To Prove My Energy Company Wrong
Louise Minchin, Gloria Hunniford and Julia Somerville investigate the mystery cracks in laptop screens that left a trail of angry customers. Who is responsible? Also on the prog ...
12-11-2025
BBC 1
Series 17: 17. £1,000 To Send A Parcel
Julia Somerville, Louise Minchin and Gloria Hunniford take on your complaints, including one man’s brush with a courier firm that cost him more than £1,000 in fees a ...
11-11-2025
BBC 1
Series 17: 16. New Home Knotweed No-one Told Us About
Gloria Hunniford, Julia Somerville and Louise Minchin investigate the curse of knotweed after one couple discovered it in their garden shortly after they moved in. The neighbour ...
10-11-2025
BBC 1
Series 16: 45. Forced To Take Five Flights To Board Our Cruise
In a sun-soaked Holidays edition of Rip Off Britain, Louise Minchin, Gloria Hunniford and Julia Somerville hear the astonishing story of a couple who were forced to take five fl ...
25-07-2025
BBC 1
Series 16: 29. Fake Weight-loss Drug Almost Killed Me
We reveal how fraudsters are selling counterfeit versions of a well-known weight-loss drug and the potentially devastating consequences for one woman who suffered a seizure afte ...
24-07-2025
BBC 1
Series 16: 37. Ravenous Rats Destroyed My Car
Julia Somerville, Gloria Hunniford and Louise Minchin hear how a woman from south London says the electrical wiring in her vehicle is being repeatedly chewed by rats, causing th ...
23-07-2025
BBC 1
Series 15: 36. Has Your Car Been Clocked?
The team meets a man who discovered a hidden clocking device behind the dashboard of his car, which could mean it had covered thousands of miles more than he realised. Could you ...
26-07-2024
BBC 1
2023: Episode 11
Gloria Hunniford, Julia Somerville and Angela Rippon investigate an airport meet-and-greet company that ran up thousands of pounds of fines driving a man’s car through cen ...
26-01-2024
BBC 1
Series 15: 22. Black Market Driving Tests
How delays at the top of the DVSA are fuelling a black market in driving tests. And Angela, Gloria and Julia investigate whether the government’s plans to supercharge the ...
10-10-2023
BBC 1
2023: Episode 12
Angela Rippon, Julia Somerville and Gloria Hunniford are on the trail of QR codes that led people to spend more than they bargained for. Also, the holiday company that appeared ...
07-08-2023
BBC 1
Series 15: 23. Customer Service Meltdown
The customer service meltdown that’s caused chaos for thousands at one of Britain’s most well known companies – Julia, Angela and Gloria investigate. Also, if ...
11-10-2023
BBC 1
Series 17: 13. Gift Experience Voucher Left Me £200 Out Of Pocket
Gloria Hunniford, Julia Somerville and Louise Minchin ask whether gift vouchers for short breaks and experiences really add up. One man’s weekend away would have cost him ...
30-04-2025
BBC 1
Series 14: Episode 10
Tackling the scammers whose techniques just keep on evolving to try and trap innocent victims. Including the new 'money flip' con that’s hitting social media with devastat ...
13-05-2022
BBC 1
Series 13: Episode 5
Today, the homeowners whose garden sheds have been left facing the axe due to the local council’s planning regulations. Julia Somerville meets a woman whose act of charity ...
07-05-2021
BBC 1
Series 15: 26. Scammers Controlling Your Phone
Angela Rippon, Gloria Hunniford and Julia Somerville return with a brand new series, today revealing how scammers were able to remotely control one woman’s phone to log in ...
22-07-2024
BBC 1
Series 17: 17. £1,000 To Send A Parcel
Julia Somerville, Louise Minchin and Gloria Hunniford take on your complaints, including one man’s brush with a courier firm that cost him more than £1,000 in fees a ...
11-11-2025
BBC 1