
Angela Rippon, Gloria Hunniford and Julia Somerville continue their investigations into your travel woes. In today’s programme, the travellers still fighting for refunds months after their holidays were cancelled – including one family charged £1,200 as an administration fee and a couple asked to pay out for a transatlantic flight to a cruise that never took place. Also, the story of the customers given false hope after an insolvent coach holiday company was brought back to life by new owners, and food and travel blogger Kacie Morgan finds out how hotels and restaurants are working to keep customers safe during the pandemic.
Source: BBC 1
Series 18: 11. Giant Warehouses Built At The End Of Our Gardens
The team hear from the devastated homeowners who claim the warehouses behind their back gardens were built without proper consultation. Also on the programme, the ‘postcod ...
12-05-2026
BBC 1
Series 18: 10. Toy Company Bullied Me Into Paying Unlawful Fees
Gloria Hunniford, Julia Somerville and Louise Minchin investigate how a firm providing equipment to children with special educational needs has let down dozens of families and c ...
11-05-2026
BBC 1
Series 18: 9. Insurer Won’t Help As Our Home Falls Apart
The team meets the couple who have been stuck in a battle with their insurer for more than three years over fixing damage to their home caused by subsidence. \n\nAt the advice c ...
07-05-2026
BBC 1
Series 18: 8. Scams: ‘ghost’ Mots For Sale!
How much can you trust your MOT? In a special scams episode, Gloria Hunniford, Julia Somerville and Louise Minchin investigate the so-called ‘ghost’ MOTs available f ...
06-05-2026
BBC 1
Series 18: 7. Fake Review Sites Peddling Dodgy Goods
The team investigate the fraudulent websites convincing shoppers to invest in a ‘best-buy’ home appliance – and meet the woman who learned too late that her to ...
05-05-2026
BBC 1
Series 18: 6. Your Parcels Lost, Damaged Or Late
Gloria Hunniford, Julia Somerville and Louise Minchin investigate the courier company that customers say is still letting them down – despite past promises made on the pro ...
04-05-2026
BBC 1
Series 18: 5. Holidays: Our Flight Took Off While The Board Still Said ‘please Wait’
Can you trust airport departure boards? The team meet one group of passengers who waited patiently in the departure lounge for their delayed flight, only to find out it had alre ...
01-05-2026
BBC 1
Series 18: 4. Fraudster Cashed In My Tax Rebate Cheque
In a special scams episode, the team meets the 20-year-old who was waiting to receive a tax rebate from HMRC, only to discover someone else had cashed the cheque weeks earlier. ...
30-04-2026
BBC 1
Series 18: 3. Claim Denied Due To Home’s Past Building Work
Gloria Hunniford, Julia Somerville and Louise Minchin investigate the home insurance policies refusing damage claims if the cause can be linked to events that were insured under ...
29-04-2026
BBC 1
Series 18: 2. Fake Loan Repayments Coming Off My Wages
How one man has been left battling to prove his identity after fraudsters took out a Universal Credit loan in his name, with repayments automatically taken from his wages. Inves ...
28-04-2026
BBC 1
Series 18: 7. Fake Review Sites Peddling Dodgy Goods
The team investigate the fraudulent websites convincing shoppers to invest in a ‘best-buy’ home appliance – and meet the woman who learned too late that her to ...
05-05-2026
BBC 1
Series 18: 3. Claim Denied Due To Home’s Past Building Work
Gloria Hunniford, Julia Somerville and Louise Minchin investigate the home insurance policies refusing damage claims if the cause can be linked to events that were insured under ...
29-04-2026
BBC 1
Series 18: 2. Fake Loan Repayments Coming Off My Wages
How one man has been left battling to prove his identity after fraudsters took out a Universal Credit loan in his name, with repayments automatically taken from his wages. Inves ...
28-04-2026
BBC 1
Series 18: 1. Home Improvement Company Lies Cost Me Thousands
Gloria Hunniford, Julia Somerville and Louise Minchin investigate the case of the homeowner who paid a company nearly £2,000 up front for garden maintenance, but has nothi ...
27-04-2026
BBC 1
Series 18: 5. Holidays: Our Flight Took Off While The Board Still Said ‘please Wait’
Can you trust airport departure boards? The team meet one group of passengers who waited patiently in the departure lounge for their delayed flight, only to find out it had alre ...
01-05-2026
BBC 1
Holidays Series 10: Episode 7
The Rip Off Britain team are here with more advice to keep the sun shining on your holidays. Today, they look at how Covid and Brexit might affect how we travel for years to com ...
22-02-2022
BBC 1
Series 18: 6. Your Parcels Lost, Damaged Or Late
Gloria Hunniford, Julia Somerville and Louise Minchin investigate the courier company that customers say is still letting them down – despite past promises made on the pro ...
04-05-2026
BBC 1
Series 15: 25. Scammed By A Fake Holiday Firm
The big name travel firms that have been brazenly copied by fraudsters - Gloria, Angela and Julia are on hand to make sure you know what you’re getting is the real deal. P ...
13-10-2023
BBC 1
Series 18: 8. Scams: ‘ghost’ Mots For Sale!
How much can you trust your MOT? In a special scams episode, Gloria Hunniford, Julia Somerville and Louise Minchin investigate the so-called ‘ghost’ MOTs available f ...
06-05-2026
BBC 1
Series 17: 14. Scammer Posed As My Mum – While She Sat Next To Me
How a scammer took over one woman’s WhatsApp account in a bid to defraud her own friends and family. The team uncover which type of groups the fraudsters infiltrate to hid ...
27-01-2026
BBC 1